Cancellation Policy

Booking & Payment • Full payment is required at the time of booking to secure your session. • For multi-session programs, payments may be made in full or through an approved payment plan. Rescheduling • You may reschedule your session up to 24 hours before your appointment time. • Rescheduling can be done through your confirmation email or by contacting us directly. • Sessions rescheduled with less than 24 hours notice may be subject to a $50 reschedule fee. Cancellations & Refunds • Cancellations made 24+ hours in advance are eligible for a full refund or credit toward another session. • Cancellations made within 24 hours of the appointment are non-refundable. • No-shows are considered cancelled and are non-refundable. Late Arrivals • Sessions begin and end at the scheduled time. • If you arrive late, the session will continue for the remaining time and cannot be extended. Recording • You may request a private Zoom recording of your session. • Recordings are for personal use only and may not be shared publicly or distributed. Confidentiality • All sessions are confidential. • Personal information, stories, and session materials will not be shared without your explicit consent. Scope of Support • These sessions provide guidance and tools based on the 7 Intimacies framework. • This work is educational and transformational, but it is not a substitute for therapy, counseling, or medical treatment. Respect & Conduct • This is a sovereign, respectful, and relationally conscious space. • Harmful, disrespectful, or inappropriate behavior will result in removal from the session without refund. Multi-Session Programs For 4-, 8-, or 12-session packages: • All sessions must be used within 90, 120, or 180 days respectively. • Unused sessions are non-refundable but may be transferred into a different program at our discretion.